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Voice DNA & Tone Architecture™

Voice DNA & Tone Architecture™: 1 voice, many tones

Fix your brand's voice in 1 place, then let the tone change with the context.

FrameworkIn Build

  • 5steps
  • 1links in the Registry map
  • 4systems it works with

The problem it fixes

Does your brand sound different everywhere?

When the voice is described loosely, each writer and each channel works it out again. This framework fixes the voice in 1 place and lets only the tone flex.

How it works

5 parts that hold your voice

  1. We are, we are not

    3 to 5 pairs of voice traits, each saying what the brand is and what it is not.

  2. Tone by context

    A matrix with 3 dials per context: formality, energy and technical depth. The voice stays; the tone moves.

  3. Terminology

    Preferred and banned terms, competitor framing, naming, acronyms and brand-name rules.

  1. Style rules

    Grammar, formatting and punctuation across 8 points, from sentences and lists to numbers and contractions.

  2. Inclusive language

    Inclusion rules grounded in the Maqasid (the higher aims of Shariah), an avoid list, and cultural fit for each market.

The diagram

Voice DNA & Tone Architecture: 5 parts 1 brand voice at the centre, held by 5 parts: voice traits, tone dials, terminology, style rules and inclusive language. Voice traits Tone dials Style rules Inclusive language Terminology 1 brand voice
5 parts hold 1 brand voice. Only the tone dials change by context.

The outcome

1 voice, every channel

With this framework, your brand most likely sounds like itself on every page and post, while each channel still gets the right tone.

Results are most likely to follow if the process is followed properly, with good intention and best effort.

Start with a free call.

A free 30-minute call, with quick fixes you can start using straight away.

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